Reliance Bank 11/28/2023

Job Description

Position: Executive Assistant / Receptionist

General Definition of Position (purpose)

This position is responsible for providing top quality customer service to all Reliance Bank customers by telephone interaction and greeting/directing customers in the branch lobby. Also performs administrative duties of a confidential nature for the President, CEO, or other appropriate executives of the bank. Responsible for handling and screening telephone calls, scheduling appointments, and relieving the executive of administrative detail.

Title of Supervisor: Human Resources Assistant

Essential Duties and/or Responsibilities

• Handling incoming calls and greeting customers at the front desk of the bank lobby and/or the teller line
• Assist executive staff by performing administrative duties
• Help with general maintenance of buildings, grounds, and equipment
• Cross-sale of all bank products to new and existing customers
• Other duties as assigned

Required Knowledge, Skills and Abilities

• Interpersonal skills to work with all customers and coworkers
• Exceptional privacy and confidentiality
• Highly efficient and organized
• Ability to prioritize duties across multiple platforms

 Desired Experience

• Bank Product knowledge
• Spanish Language Speaking a plus